PRINCIPLE OF COMMUNICATION 7’C
1.
COMPLETENESS
Message
receivers either listeners or readers, desire complete information to their
questions. Your message is complete when it contains all facts and figures.
1.
Provide all necessary information.
2.
Answers all questions asked.
2.
CONCISENESS
Is
saying what you have to say in the fewest possible words. A concise message is
complete without being wordy. For effective business communication a concise
message saves time and expense for both sender receiver by eliminating
unnecessary words.
For Example: -
Avoid unnecessary repetition
3.
CONSIDERATION
Consideration means
preparing every message with the message receivers in mind try to put yourself
in their place. You do not lose your temper and you do not change the due
facts.
1.
Focus can “You” Instead of “I” and “WE”
2.
Show audience benefit or interest in the receiver.
4. CONCRETENESS
Communication
concretely means being specific, Definite and vivid rather than vague and
general
1.
Use Specific facts and figures.
2.
Put action in your verbs.
3.
Choose vivid image building words.
5. CLARITY
Getting
the meaning from your head in to the receiver or reader head accurately is
purpose of clarity of course you know this is not simple and all carry around
our own unique interpretation, Ideas, expertness associated with words.
1.
Chose precise concrete and familiar words.
2.
Construct effective sentences and graphs.
6. COURTESY
Courtesy
stems from Sincere your attitude true courtesy involves being aware not only of
the perspective of others but also their feelings. Although applying socially accepted
manners is a form of courtesy.
1.
Be sincerely tactful thoughtful and appreciative.
2.
Use expressions that show respect.
1.
CORRECTNESS
At the core of
correctness is proper grammar punctuation and spelling. However a message may
be perfect grammatically and mechanically the term correctness as applied to
business messages as so means.
1.
Use the right level of language.
Check accuracy of figures facts and words.
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