DEFINITION
In business communication when we
communicate to our clients are customer we write business letters, the business
letters always consist on the following parts or elements.
1.
HEADING
The heading is the name and address of
the firm sending the letter. Sometimes the company may give its little
introduction such as importers, exporters, dealers, suppliers, and
manufactures, it may contain telephone and Fax numbers.
2.
INSIDE ADDRESS
The inside address mentions the name and address of the
person the letter is being sent to.
Mr. M. Ali Khan, Director
Meezan Bank
F.B. Area Karachi
3.
SALUTATION
Following salutation may be used.
Dear Mr. Salman
Dear Miss Salma
Dear Mrs. Farzana
4.
BODY OF THE LETTER
The body includes the message you want to send. You
should take care of the following
1. Organize
the message.
2. Be
careful in making first and last paragraph which should be short.
3. Apply (7
C’s)
4. Keep the
length of sentences on the average form 15 to 20 words.
5.
COMPLIMENTARY
In business letters you may use the following
complimentary closes.
Sincerely
Yours
Sincerely
Beast regards
Yours Respectfully
6.
SIGNATURE
7.
REFERENCE SECTION
This section includes the initials of
the director of the message and typist.
Example are
MNY: QR
N.M.
Yonus: qr
0 comments: